Starting Point - Before Digitalization
Daily operations were characterized by paper-based workflows:
- Manual driver reports filled out by drivers
- Payroll accounting often waiting several days for reports from drivers across Northern Europe
- Duplicate work caused by manual data entry into payroll and settlement systems
- Risk of errors, limited transparency, and unnecessary paper consumption
Both administration and drivers experienced the processes as time-consuming and inefficient.
The Solution - One Unified Digital Platform
With myPallet, Fairtrans has consolidated the entire value chain into a single platform:
- Digital driver reporting in the myPallet driver app (time registration directly in the app)
- Automatic data transfer to the payroll system (SmartTID)
- Digital transport packaging management
- Digital POD (Proof of Delivery)
- Digital damage reporting for trucks and trailers
Drivers start their working day in the myPallet app – regardless of time of day. All relevant data is registered digitally and in a structured manner from the very first minute.
How the Digital Driver Report Works
Drivers register the exact same information as before – now digitally:
- Truck and trailer number
- Start and end time
- Customer stops with odometer readings upon arrival and departure
- Waiting time stops
- Breaks
All data is automatically transferred in real time to the myPallet web portal.
In the web portal, the administration gains access to:
- Complete daily and historical overview for all drivers
- Full visibility of hours, kilometers, and number of stops
- Easy data export for payroll and trip settlement with just a few clicks
- Automatic transfer to SmartTID, where payroll is interpreted correctly according to applicable collective agreements
Business Benefits
Administrative Savings
- Significantly reduced manual data entry in payroll administration
- Faster and more timely payroll processing
- One unified system instead of multiple disconnected solutions
Operational Advantages
- Real-time insight into driver activity – including international operations
- Historical overview of waiting time per customer
- Data foundation for proactive customer dialogue regarding recurring waiting times
Driver Satisfaction
- Easy and intuitive digital reporting
- Less paperwork and fewer errors
- Clear structure and better daily support
Customer Service, Sustainability & Professionalism
- Improved documentation and historical records
- Reduced paper consumption
- A consistent, professional, and future-ready digital approach
In the Customer’s Own Words
“myPallet has moved our company into a new era. An extremely strong customer focus and an agile partner who always listens and acts. High praise - and extra praise.”
— Søren Appel, COO & Co-owner – Fairtrans
Conclusion
By replacing paper-based workflows with myPallet, Fairtrans has achieved:
- Significant time and cost savings through digitalization and automation of manual processes
- Faster and more accurate payroll processing via direct and automated data transfer to the payroll system
- Happier drivers and stronger customer service due to simplified workflows and improved documentation
- A solid data foundation for continuous optimization of operations, customer dialogue, and internal processes
- A powerful transport packaging management solution ensuring full visibility of pallets and other packaging – no lost pallets and a correct basis for customer settlement
- A digital POD (Proof of Delivery) solution with images and signatures documenting all deliveries and reducing disputes and claims
- Unmatched visibility of company assets, including trucks, trailers, and other equipment
- A clear and documented basis for holding subcontractors accountable in cases of misuse or damage to Fairtrans’ equipment
